HEY CLAY - PLAY AND CLAY ALL HOLIDAYS!
FAQ
About HEY CLAY
What is HEY CLAY?
HEY CLAY is a unique combination of non-sticky clay and an entertaining app that immerses kids in creativity in different dimensions. The physical experience of sculpting a character develops the imagination, fine motor skills, and creativity. The app's digital experience helps to build a character in a simple and fun way. Even after assembling the character, the pleasure from the creative experience does not end — the clay hardens within a couple of hours and becomes a toy the children can play with forever. With HEY CLAY, you can clay any way! Create whatever you come up with — from pets to space monsters, and even if you don't know how to sculpt, the app will help you become a pro. Make favorite animals, cars, rings, and the most unusual creatures from your imagination — shape your world the way you want it to be!
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Where can I buy the HEY CLAY sets?
You can buy the HEY CLAY sets in the official e-shop /shop. We offer quality service and fast delivery. Our Support Team is happy to help you with any questions you may have about your order.
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What does the HEY CLAY clay set include?
Depending on the theme and the number of characters, each HEY CLAY set may include from 3 to 15 cans of clay and a leaflet with the code that will help you unlock the step-by-step instructions in our app for free get the APP. All the sculpting instructions were carefully developed by our team of professional sculptors so we recommend using them to create the most charming characters. Also, the sets may include different sculpting tools, modeling accessories, and non-clay components to sculpt your creations like a pro. For example, all the sets from the Motors series come with a car base and wheels to let you drive your car, and all the sets from the Bijou series come with a ring sizer and a cone to help you choose the perfect ring size.
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Do I need to buy special tools to sculpt with HEY CLAY?
No, you don’t need to buy any special tools. To make some tiny holes for the pupils or draw a mouth, you can use a pencil you have at home or the sculpting tools included in the set. But even without the tools, you will be able to achieve great results. Be creative, everything you come up with will work because with HEY CLAY everything is ok!
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Where can I find the step-by-step instructions?
All our step-by-step instructions are available in the HEY CLAY app. To access them, please download our app from the App Store or Google Play. Open the app, find your set, and unlock it for free with the code that you will find on the leaflet in your clay box. Check out this YouTube video to see how to do it in more detail.
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How can I create a character?
The best way is to download the HEY CLAY app for free on the App Store or Google Play. There you will find detailed interactive instructions. Following the simple steps, you can exactly replicate the characters from the app. Just start by rolling the ball and our step-by-step instructions will lead you to create a real masterpiece! However, with HEY CLAY, you can clay any way and even completely change the figure based on your own creative imagination.
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How long does it take for clay to harden?
It usually takes 24 hours for clay to completely harden, although the timing depends on the clay thickness and environmental conditions.
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Can I paint the clay after it dried?
Sure thing! Once the clay is dried, you can paint it with any acrylic or water-based paint. This will allow you to add even more detail and customize your creations.
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What can I do if the clay becomes too hard to use?
We have designed our HEY CLAY to be ready for use as soon as you open the can. However, if this happens, try to knead the clay for a few minutes. This should help restore its pliability. If the issue persists, please write to our Support Team through the ‘Contact us’ form or drop us a line directly at [email protected].
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The characters look like a very talented artist made them. Will I be able to create something similar?
Of course! You can exactly replicate the characters from the app thanks to easy-to-follow interactive instructions. But even if your result is different, you will get a unique creation that will delight you and your child. Moreover, you can completely change the figure based on your own creative imagination if you wish.
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What happens to clay after it dries?
It turns into a solid toy. The clay hardens within 24 hours and becomes a figure to which you can add new clay details. Additionally, clay figurines become bouncy after hardening.
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How do I contact customer support if I have any issues?
You can write to our Support Team through the ‘Contact us’ form in the HEY CLAY app or on this website or drop us a line directly at [email protected]. We are always here to help!
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